Privacy Policy

Last updated 2026-08-23.

What we collect

When you submit an inquiry we collect the information you enter in the form: your name, company, email address, telephone number if you provide one, country, subject where applicable, and your message. We also record which equipment the inquiry relates to, the page it was sent from, and the date and time of submission.

We do not ask for and do not want payment card details, bank details, or identity documents through this website.

How we use it

Your information is used solely to respond to your inquiry and to carry out any transaction that follows from it. We do not sell it, and we do not use it for marketing unrelated to your inquiry.

Who processes it

Form submissions are handled by the configured form provider.

No analytics or tracking service is currently enabled on this website.

Cookies

This website sets no cookies. Nothing here tracks you across other sites.

Server logs

Our hosting provider keeps standard server access logs, which may include IP address, browser type, and pages requested. These are used for security and reliability.

Retention

Inquiries are kept for as long as needed to respond and to maintain a record of any resulting transaction, and no longer than necessary for our business and legal obligations.

Your rights

You may ask us what information we hold about you, ask for it to be corrected, or ask for it to be deleted. Depending on where you live, you may have additional rights under laws such as the GDPR or the CCPA.

For any privacy question, contact us at info@1lab.us.